Services

Services

Bytenet Consulting – IT Services – IT Service provides a complete services for the implementation, installation, administration and technical assistance of hardware and software for IT, voice and data networks, present in small and medium enterprises.

Taking into account the competences accumulated over the years by our specialists, we can respond to any requirement regarding the processes of planning, implementation, operation, optimization. The services offered under an IT service contract ensure the resolution of all incidents regardless of their volume and specificity.

We can help you with:

 

Hardware maintenance
Software maintenance
Helpdesk
Onsite presence / interventions

Remote interventions
Phone interventions
Replacing defective equipment
Equipment rental

Portfolio
IT repairs, it services LAN, WAN, VPN communications networks – diagnostics of defective hardware or faulty hardware and its repair, replacement or reconfiguration. Activities include active and passive equipment:
– switches, routers, firewalls, wireless, communications servers, telephone exchanges;

– structured cabling, data sockets, patch-panels, and more.

Service IT workstations, servers and peripherals – including diagnosing and troubleshooting hardware and software issues for:
– computers, desktops, laptops, mobile terminals: optimization, installation, reconfiguration of viruses;
– File servers, Windows Server, Active Directory, ForeFront, Linux server, Microsoft Exchange email servers, OpenSource (postfix, sendmail, qmail) and specific applications (ERP, CRM)

Depending on the situation, IT services, we can offer you IT alternatives in order to minimize the activity.
Available for both Bucharest and the rest of the country through their own teams or local partners.

IT repairs can be included in monthly service subscriptions or “one-time fee”

These can be tailored to the specific IT infrastructure and Telecom can include additional services: IT consulting, optimization, helpdesk, IT maintenance, IT security monitoring.

We provide:

  • Troubleshooting and resolution of current issues
  • High level technical support
  • Specialized services like:
    • WiFi site survey and troubleshooting
    • Infrastructure performance testings for high level of user experience (like Ixia or other tools)
    • Security audits
    • Monitoring of current infrastructure
    • Physical network testing and certification (like Fluke, Acterna and others)
    • Cloud migration and integration (Microsoft Office 365, Google apps)
    • Servers migration and installation (Active Directory, Windows server, Exchange, Sharepoint, Opensources and many others)
    • Virtualization for VMware and Hyper-V (move to VM, troubleshooting, performance improvements)
    • Storage
    • Voice

And more than.

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