IQ

Small business

Outsourcing

Hardware maintenance
Software maintenance
Helpdesk
Onsite presence
Onsite activities
Remote Support
Phone Support
Equipment replacement
Equipment rent

 

Service Level

Technical support 24x7x365
Premium - 1 hour response time
Gold - 4 hours response time

All options could include advance hardware replacement according to negotiated SLA !

 

IT Services


Bytenet Consulting - IT Services provide full range of services, maintenance and technical support hardware and software for IT infrastructure, voice and data networks, present in small and medium enterprises.
Taking into account the skills acquired over the years by our specialists, we can respond to any requirement in terms of processes: planning, implementation, operation and optimization

Network Audit

Simply call us and we will do an audit to see if you get the most from the current infrastructure related to operating costs..

We will review the current resources of network equipment, computers, servers, their capacity storage, memory and other indicators of reliability. You will receive a full report of which will result that everything is already in the parameters or a list of newly discovered problems, upgrades and other options available for improvement.

IT Services Portfolio

Security Hardware and Software - LAN/WAN Security - design, supply of equipment for the implementation of IPSec solutions, SSL VPN, firewall, antivirus, atispam, UTM - Unified Threat Management, IPS (Intrusion Prevention), Content filtering, URL filtering, Web security, email security according to security standards in force SOX, PCI, GLBA, HIPAA -monitoring and management, traffic generation reports.

Implementing management of LAN and VPN-
design, equipment supply, installation, technical support and maintenance of routers, switches, PBX, servers; -monitoring and management of all equipment involved to ensure proper operation.

Structured Cabling Voice, Data

Implementation and management of SAN storage solutions, DAS, NAS

Designing and implementing virtualization solutions, disaster, recovery, backup, redundancy

Implementation of Video Conferencing, Telepresence

Implementing video surveillance systems, access systems, GPS tracking, fleet management

Equipment configuration tasks- firewalls, routers, PBX, servers, Windows / Linux and others

Equipment rental for temporary solutions, relocation -minimize downtime of IT services in case of involving moving equipment, delayed delivery and others

Software development and integration